The treatment plan, one card at a time
Each protocol fixes one thing the readiness check measures. They’re written the way field protocols are: when to use it, when not to, what you need, the steps, how you know it worked, and who owns it next. Start where your check says you’re weakest.
The 20-question drill
Test whether your documents can answer the questions people actually ask. Run it before you buy anything.
Establish one source of truth
Get to one current, approved copy of the handbook and core policies, in one place.
Assign owners and review dates
Give every important document a person responsible for it and a date it gets looked at again.
Map who sees what
Sort your knowledge into everyone, managers, and restricted, and make permissions match.
Capture tribal knowledge once
Record the people who know how things work explaining it once, then turn it into written steps.
Draw the red line
Write a one-page AI use policy: what stays in-house, what AI may do, and what it won't.
Run a desk pilot
Try handbook Q&A on one machine with open-source tools before buying anything.
Size the closet tier
Move from one desk to one dedicated machine on your network, sized from what the pilot showed.
Redact before the cloud
When a cloud tool is the right choice, strip personal details on your own machine first.
The next step, every Tuesday.
One protocol per issue: when to use it, when not to, what you need, the steps, and how you know it worked. Short enough to read before your first meeting.